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On the journey towards optimal health, each of us has a responsibility. Yours is to track & report symptoms thoroughly and accurately. Mine is to interpret this information and provide appropriate treatment options and support to you. Ultimately, I want you to achieve a level of wellness where you only need occasional maintenance and prevention appointments with me. In order to get there, I will do my best to provide education & guidance on proactive health measures you can take – starting with diet & lifestyle. But only you can put the plan into action.
This is a service-based business. My goal is to provide an exceptional standard of care, and a positive experience. I rely on you to be my most enthusiastic supporters, and that means that I want you to be satisfied with your experience. I welcome your input and feedback on any areas you feel I could improve upon.
The best compliment you can give me is to refer a friend, colleague or family member. I strive to provide excellence in naturopathic care and will do everything in my power to be worthy of that compliment.
Think of me as you would your medical doctor. In order to provide you with the best in naturopathic care, I will want to see ALL relevant blood and laboratory diagnostic testing that you have done. Please list me as a physician to receive copies of all of your labwork. I may interpret some lab results different than your MD – but I will always review findings with you – even if they are normal.
I recognize that in Canada we are used to a public health care system – so “paying out of pocket” takes getting used to. Keep in mind that “public health care” does not
(that’s what our taxes go toward)! I aim to charge a fair fee
for my services, based on my Associations’ guidelines. Note that Naturopathic Medicine is covered by most extended benefits policies
(check too with your parent, spouse or partner’s plan). I also believe you’ll appreciate the amount of time and attention I give to my patients – and see it as an investment in your greatest asset – your health.
I’ve always stocked a professional line of supplements at the clinic for your convenience. I offer them at competitive rates and receive no incentives from the companies I carry. You are under no obligation to purchase these items from me. I also have an online dispensary, enabling you to shop online and receive deliveries to your door!
Payment is due at the end of each visit. I accept cash, debit, VISA and Mastercard as methods of payment. Note that I do not accept cheques.
If you have follow-up questions regarding your treatment plan or are just confused about what I recommended, you can reach me by email. I generally respond within 3 business days, so if you have not heard back within that time, feel free to check in to ensure I have received your message. These emails are reserved for current concerns and treatment. If a new concern arises between visits, please make note of it and either bring it to my attention just prior to your next visit, or reschedule your upcoming visit for an earlier time/day. For patients who require a brief consult or find it inconvenient to make it here in person (after an initial consultation), I do offer consultations by phone. Feel free to inquire
about this service.
I will always work respectfully with other health care providers. I will never tell you to stop taking a prescribed medication or therapy, but may offer alternate or additional options for you to consider. Often we can provide supportive measures which very much work in harmony with your existing medical care. And safety is always our number one concern – NDs are trained in pharmacology and the interactions between pharmaceuticals and supplements or herbs.
NDs work incredibly hard to become licensed practitioners. They study pre-medical sciences at university – just like their MD counterparts. They go through intensive full time study in all of the medical and clinical sciences, as well as the naturopathic therapies. They participate in a 12-month internship, treating patients while supervised by licensed ND’s. And they sit two sets of rigorous standardized board examinations, plus additional licensing exams in their jurisdiction. They are the only practitioners to be trained in both pharmacology and natural medicines – making them experts on the safe and efficacious use of supplements and herbs, even in conjunction with pharmaceutical drugs. ND’s provide comprehensive assessment and diagnosis to their patients, and make referrals whenever appropriate.